Field Collection Executive

Navi Limited is hiring a Field Collection Executive in Fort Kochi, Kochi. The pay goes up to ₹21,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹17,000 – ₹21,000 per month.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Active listening and Typing speed
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone polite and patient

Job details

• Job location: Fort Kochi, Kochi, Kerala
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Navi Limited. It takes less than a minute.