Field Collection Executive

Join Navi Limited as a Field Collection Executive in Hanamkonda, Warangal. You can earn up to ₹21,000/month. No experience? You can still apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What the job involves

As a Field Collection Executive, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Hindi and English, Typing speed, CRM tools, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Pay and perks

Compensation: ₹17,000 – ₹21,000 per month.

Job details

• Location: Hanamkonda, Warangal, Telangana
• Openings: 1
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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