Telecaller

NavUttam Welfare Foundation wants to bring on a Telecaller for its Sector 16 - Noida, Delhi team. Salary is up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹13,000 – ₹18,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Hindi and English, Verbal communication, CRM tools, Active listening
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Job at a glance

• Work location: Sector 16 - Noida, Delhi, Delhi
• Vacancies: 1
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with NavUttam Welfare Foundation.