Tele Caller

NC Edcucation wants to bring on a Tele Caller for its Velachery, Chennai team. 5 candidates will be hired for this role. Salary is up to ₹17,000/month.

Employer’s description

Call Students And Parents To Explain Computer Courses And Offers.Follow Up With Inquiries And Convert Them Into Admissions.Maintain Daily Call Reports And Student Records.Handle Incoming Calls And Answer Course-Related Questions. Marketing | Languages : Tamil

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of Marketing and Tamil
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Tamil
• You are calm under pressure and patient

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Pay and perks

You will be paid ₹16,000 – ₹17,000 per month.

Position details

• Work location: Velachery, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to NC Edcucation. It takes less than a minute.