Telecaller

Nccos India has an opening for a Telecaller based in Nanpura, Surat. The pay goes up to ₹25,000/month. 8 candidates will be hired for this role.

Note from the employer

Key Responsibilitiesmake Outbound Calls To Customers For Repayment Follow Upsexplain Overdue Amounts And Payment Status Clearlynegotiate Repayment Plans Within Approved Guidelinesrecord All Call Details And Customer Responses Accurately In The Systemmaintain Daily Collection Targets And Productivity Benchmarkscoordinate With Internal Teams. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Telugu, Tamil, Gujarati, Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi, Malayalam, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Telugu, Tamil, Gujarati, Hindi, English
• Someone patient and customer-first

Pay and perks

Compensation: ₹18,000 – ₹25,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Nanpura, Surat, Gujarat
• Openings: 8
• Job type: Full time
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Nccos India today.