Senior Telecalling Officer

Ncr Samachar Pvt Ltd is looking for a Senior Telecalling Officer to join its team in Kalkaji, Delhi. You can earn up to ₹23,000/month. The team is filling 4 vacancies. No experience? You can still apply.

Note from the employer

Tele Sales, Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, Inbound, Sales | Languages : English, Hindi | Preferred Experience In : Real Estate

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound, Real Estate and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: English, Hindi
• Preferred Experience In: Real Estate
• A patient, calm under pressure attitude

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹15,000 – ₹23,000 per month, based on skills and experience.

Job at a glance

• Work location: Kalkaji, Delhi, Delhi
• Vacancies: 4
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Ncr Samachar Pvt Ltd.