Telecalling Team Leader

Join Ncr Samachar as a Telecalling Team Leader in Alaknanda, Delhi. The pay goes up to ₹23,000/month. 2 candidates will be hired for this role.

In the employer’s words

Looking For Candidates Who Have Ncr Samachar Team Leader Experience Of 1 To 5 Years ( Sales Out And In Call Processthe Location Will Be South Delhi Tughlakabad Extension.Responsible For Handling Sales Out And Inbond Processrole - Team Leader / Senior Calling Executiveindustry Type- Media / Call Centreemployment - Type Full Time, Permanent. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales, Mutual Funds | Languages : Hindi, English | Preferred Experience In : Real Estate

Eligibility

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Mutual Funds, Outbound, Real Estate, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales, Mutual Funds
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• You are customer-first and calm under pressure

Key responsibilities

As a Telecalling Team Leader, your work will include:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹15,000 – ₹23,000 per month.

Job at a glance

• Location: Alaknanda, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2
• Work type: Office-based

Click Apply to send your profile to Ncr Samachar. It takes less than a minute.