Senior Telecalling Officer

Ncr Samachat Pvt Ltd is looking for a Senior Telecalling Officer to join its team in Kalkaji, Delhi. Salary is up to ₹28,000/month. The team is filling 3 vacancies. Freshers can apply.

Employer’s description

Tele Sales, Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Sales

Salary and benefits

Compensation: ₹15,000 – ₹28,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Sales
• Basic English
• Freshers can apply
• Type: Sales
• You are customer-first and patient

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Kalkaji, Delhi, Delhi
• Employment type: Full time
• Openings: 3
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ncr Samachat Pvt Ltd today.