Telecaller

A new Telecaller role is open at Ndy soludhion pvt ltd, HSR Layout, Bengaluru. Salary is up to ₹18,000/month. No experience? You can still apply. There are 20 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Pay and perks

Salary: ₹18,000 per month, based on skills and experience.

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Job details

• Work location: HSR Layout, Bengaluru, Karnataka
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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