Telecaller

Nebrosia International Food is hiring a Telecaller in Mavdi, Rajkot. Great for first-time job seekers. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: Active listening, Typing speed, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Position details

• Job location: Mavdi, Rajkot, Gujarat
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Nebrosia International Food today.