Tele Caller

Neelachal Steel Pvt Ltd is hiring a Tele Caller in Mancheswar, Bhubaneswar. The pay goes up to ₹15,000/month.

Note from the employer

Steel Trading. 1 - 2 Years Experience Compulsory.

Your responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Verbal communication, Complaint handling, Hindi and English and Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Job details

• Job location: Mancheswar, Bhubaneswar, Odisha
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

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