Operations Supervisor

Neo Bright Express Transport Pvt Ltd has an opening for an Operations Supervisor based in Kathal More Road, Ranchi. Salary is up to ₹21,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Day-to-day work

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹15,000 – ₹21,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone polite and customer-first

Job details

• Work location: Kathal More Road, Ranchi, Jharkhand
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Job type: Full time

Ready to start? Upload your resume and apply to Neo Bright Express Transport Pvt Ltd today.