Telecaller

Neo Sales Management wants to bring on a Telecaller for its Old Palasia, Indore team. The team is filling 4 vacancies. The pay goes up to ₹15,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Typing speed, Hindi and English, CRM tools and Verbal communication
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and patient

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: Old Palasia, Indore, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4

Click Apply to send your profile to Neo Sales Management. It takes less than a minute.