Service Engineer

A new Service Engineer role is open at Neomotion Assistive Solutions Pvt Ltd, Madhavaram, Chennai. Salary is up to ₹25,000/month. Great for first-time job seekers.

Note from the employer

Interact With Customers Facing Any Challenge And Resolve It As Per The Defined Solution To The Problem. If The Challenge/Issue Is New, Then Discuss With Design Team And Bring Defined Solution To It. Lead A Team Of Technicians And Ensure Efficient Scheduling For Door-To-Door Services For Team Of Field Technicians. Coordinate With Ground Team. Languages : Tamil, Hindi, English

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹22,000 – ₹25,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Tamil
• Male Only
• Good English
• Freshers can apply
• Languages: Tamil, Hindi, English
• Someone patient and customer-first

Quick facts

• Work location: Madhavaram, Chennai, Tamil Nadu
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: Informed via call
• Openings: 1

Ready to start? Upload your resume and apply to Neomotion Assistive Solutions Pvt Ltd today.