Customer Support Executive

Neptune Technology is looking for a Customer Support Executive to join its team in Science City, Ahmedabad. The pay goes up to ₹25,000/month.

In the employer’s words

Customer Support: Respond Promptly To Customer Inquiries, Complaints, And Feedback Through Various Channels (Phone, Email, Chat).Technical Troubleshooting: Diagnose Product Issues, Provide Step-By-Step Guidance, And Offer Practical Solutions.Service Coordination: Schedule And Coordinate On-Site Service Visits Or Technician Visit. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Gujarati, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• A self-motivated, confident attitude

Your responsibilities

Your main tasks will be to:

• Explain products and offers clearly and handle objections
• Identify and approach new customers in the assigned territory
• Follow up on leads and convert them into sales
• Achieve monthly sales and collection targets
• Share market and competitor feedback with the team
• Prepare quotations and close deals with decision makers

Position details

• Work location: Science City, Ahmedabad, Gujarat
• Job type: Full time
• Work mode: Office-based
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Neptune Technology reviews applications regularly.