International Voice Process Agent

A new International Voice Process Agent role is open at Net Mine, Sector 63 - Noida, Delhi. There are 30 open positions. Great for first-time job seekers. The pay goes up to ₹18,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Sales, Outbound, International, Inbound | Languages : English

Salary and benefits

Compensation: ₹14,000 – ₹18,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Inbound, International, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, International, Inbound
• Languages: English
• Someone polite and customer-first

Key responsibilities

As an International Voice Process Agent, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Sector 63 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30
• Shift: 9:00PM - 6:00AM | Monday to Saturday

Click Apply to send your profile to Net Mine. It takes less than a minute.