Telecalling Executive

Join Netcrafty Media Pvt. Ltd. as a Telecalling Executive in Bathinda. Freshers can apply. The pay goes up to ₹20,000/month. 20 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, Punjabi

Salary

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Hindi, Punjabi
• Basic English
• Freshers can apply
• Languages: Hindi, Punjabi
• You are customer-first and patient

Position details

• Job location: Bathinda, Punjab
• Shift: 9:00 AM - 5:00 PM | Monday to Saturday
• Openings: 20
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Ready to start? Upload your resume and apply to Netcrafty Media Pvt. Ltd. today.