Call Center Representative - Voice

Looking for a Call Center Representative - Voice role in Serilingampally, Hyderabad? Netizens Online is hiring now. There are 2 open positions. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Languages : Hindi, Telugu, English

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹13,500 – ₹15,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Sales, Telugu
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, Telugu, English

Position details

• Work location: Serilingampally, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Netizens Online reviews applications regularly.