Telecaller

A new Telecaller role is open at Neu Shopping Mart, Pitam Pura, Delhi. There are 30 open positions. No experience? You can still apply. The pay goes up to ₹20,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Sales, Outbound, Inbound | Languages : Hindi

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Hindi, Inbound, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Hindi
• A calm under pressure, patient attitude

Salary

The salary for this role is ₹14,000 – ₹20,000 per month.

Key responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Position details

• Job location: Pitam Pura, Delhi, Delhi
• Work type: Work from office
• Openings: 30
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Neu Shopping Mart reviews applications regularly.