Telecaller

New Front Group has an opening for a Telecaller based in Hadapsar, Pune. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Marathi, Hindi

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹12,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi
• You are customer-first and polite

Job details

• Work location: Hadapsar, Pune, Maharashtra
• Work mode: Work from office
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by New Front Group.