Telecaller

New Gramophone House is looking for a Telecaller to join its team in Chandni Chowk, Delhi. Salary is up to ₹25,000/month. There are 20 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing | Type : Sales | Languages : Hindi, English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marketing and Sales
• Good English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Hindi, English
• Someone customer-first and polite

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Chandni Chowk, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Openings: 20
• Job type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by New Gramophone House.