Telecaller

Join New Journey Co-Office as a Telecaller in Behlolpur, Chandigarh. You can earn up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi and English, Active listening, Verbal communication and Typing speed
• Basic English
• Freshers can apply
• Someone polite and patient

Salary and benefits

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Location: Behlolpur, Chandigarh, Chandigarh
• Work mode: Work from office
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to New Journey Co-Office today.