Urgent Hiring For Senior Telecaller

A new Urgent Hiring For Senior Telecaller role is open at New Life Assurance, Narhe, Pune. Freshers can apply. There are 15 open positions. The pay goes up to ₹13,000/month.

In the employer’s words

As A Senior Telecaller, You Will Be Responsible For Leading And Supervising A Team Of Telecallers. Your Role Involves Handling Inbound And Outbound Calls, Managing Customer Queries, Promoting Products Or Services, Generating Leads, And Ensuring High Customer Satisfaction. You Will Also Help Train Junior Team Members, Analyze Performance Metrics, An. Type : Outbound | Languages : Marathi, Hindi, English

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹11,000 – ₹13,000 per month.

Eligibility

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi, English

Position details

• Job location: Narhe, Pune, Maharashtra
• Openings: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by New Life Assurance.