Telecaller

Looking for a Telecaller role in HRBR Layout, Bengaluru? New-Lyf Medical Tourism is hiring now. You can earn up to ₹12,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Active listening and Typing speed
• Basic English
• Freshers can apply

Key responsibilities

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: HRBR Layout, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Employment type: Full time

Ready to start? Upload your resume and apply to New-Lyf Medical Tourism today.