Investigator

Looking for an Investigator role in Begusarai? New Prince Rice Mill is hiring now. The team is filling 30 vacancies. You can earn up to ₹40,000/month.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹30,000 – ₹40,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Active listening, Hindi and English, CRM tools, Typing speed
• No English required
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Begusarai, Bihar
• Work type: On-site
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with New Prince Rice Mill.