Telecaller

New Risers is looking for a Telecaller to join its team in Moghalrajpuram, Vijayawada. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.

Pay and perks

Compensation: ₹11,000 – ₹12,000 per month.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Hindi and English, CRM tools, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Job details

• Job location: Moghalrajpuram, Vijayawada, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to New Risers today.