Telecaller

Looking for a Telecaller role in Uppal, Hyderabad? New Star Educational Services is hiring now. Salary is up to ₹15,000/month. No experience? You can still apply. The team is filling 10 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

As a Telecaller, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Verbal communication, Complaint handling, CRM tools, Active listening
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Quick facts

• Location: Uppal, Hyderabad, Telangana
• Work type: On-site
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — New Star Educational Services reviews applications regularly.