Chat Process Executive

New Vision India is looking for a Chat Process Executive to join its team in Sitapura, Jaipur. No experience? You can still apply. 10 candidates will be hired for this role. The pay goes up to ₹18,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound | Languages : English

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Job details

• Location: Sitapura, Jaipur, Rajasthan
• Timings: FEMALE :- 9:30 AM - 6:30 PM | Monday to Saturday/ MALE : 3:00 PM- 12:00 AM( ROTATIONAL SHIFT )
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — New Vision India reviews applications regularly.