Chat Support Representative

New Vision India has an opening for a Chat Support Representative based in Vatika, Jaipur. The team is filling 10 vacancies. Freshers can apply. The pay goes up to ₹18,000/month.

In the employer’s words

Customers Ke Queries Chat Ke Through Handle Karnaissues Ko Understand Karke Proper Solution Denaorder, Payment, Ya Service Related Queries Resolve Karna Customer Satisfaction Maintain Karna Daily Chat Handling Targets Complete Karna Records Maintain Karna (Crm/Excel) We Are Hiring A Chat Process Executive For Customer Support. Candidate Will Handle. Type : Inbound | Languages : English

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• A calm under pressure, patient attitude

Job at a glance

• Location: Vatika, Jaipur, Rajasthan
• Work type: Office-based
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: FEMALE :-9:30 AM - 6:30 PM | Monday to Saturday/ MALE:- 3 PM-12 AM (ROTATIONAL SHIFT )

Ready to start? Upload your resume and apply to New Vision India today.