Email Support Executive

Start your next role as an Email Support Executive with New Vision India in Airport Road, Jaipur. Salary is up to ₹20,000/month. The team is filling 25 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound | Languages : English

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• A polite, customer-first attitude

What you get

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Airport Road, Jaipur, Rajasthan
• Timings: Female: 9:30 AM - 6:30 PM | Monday to Saturday/ Male: 4:00 PM-1:00 PM
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by New Vision India.