Email Support Executive

New Vision India has an opening for an Email Support Executive based in Pratap Nagar, Jaipur. No experience? You can still apply. The pay goes up to ₹20,000/month. The team is filling 25 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Outbound, International | Languages : English

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: English
• You are polite and customer-first

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Pratap Nagar, Jaipur, Rajasthan
• Work mode: Office-based
• Openings: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — New Vision India reviews applications regularly.