Team Leader

New Vision India is hiring a Team Leader in Mansarovar, Jaipur. There are 10 open positions. You can earn up to ₹27,000/month.

Note from the employer

Manages A Team And Also Trains Employees To Improve Performance, Communication, And Customer Handling Skills. Main Responsibilities Lead And Supervise Team Members Train New Employees About Company Process And Policies Conduct Product And Customer Service Training Sessions Monitor Team Performance And Attendance Help Employees Improve Communication. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: Hindi, English
• A customer-first, patient attitude

Salary and benefits

You will be paid ₹20,000 – ₹27,000 per month.

What you will do

As a Team Leader, your work will include:

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Mansarovar, Jaipur, Rajasthan
• Employment type: Full time
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to New Vision India today.