Telecaller Inbound

New Vision India has an opening for a Telecaller Inbound based in Pratap Nagar, Jaipur. No experience? You can still apply. There are 25 open positions. You can earn up to ₹23,000/month.

Note from the employer

A Customer Support Role (Often Titled Customer Support Executive, Associate, Or Representative) Serves As The Primary Point Of Contact For Customers, Responsible For Resolving Inquiries, Troubleshooting Issues, And Ensuring Satisfaction Across Phone, Email, Chat, And Social Media Channels. Key Responsibilities Include:Responding Promptly: Address. Type : Inbound, International | Languages : English

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• A patient, calm under pressure attitude

Salary

You will be paid ₹15,000 – ₹23,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.

Job at a glance

• Location: Pratap Nagar, Jaipur, Rajasthan
• Openings: 25
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: FEMALE :- 9:30 AM - 6:30 PM | Monday to Saturday/ MALE:- 4:00 PM- 1:00 AM

Interested? Apply now on BetterJobs with your resume — New Vision India reviews applications regularly.