Telecaller

Newaskar Logistics Pvt Ltd., is looking for a Telecaller to join its team in Wagholi, Pune. The pay goes up to ₹15,000/month. Freshers can apply. The team is filling 20 vacancies.

Employer’s description

Call Vendors To Check Truck Availability. Confirm Source & Destination Details. Arrange Vehicles As Per Requirement. Follow Up For Timely Placement And Movement. Coordinate For Basic Transport Documents. Handle Delays Or Issues With Vendors. Languages : Marathi, English, Hindi

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, English, Hindi
• You are calm under pressure and polite

Job at a glance

• Job location: Wagholi, Pune, Maharashtra
• Shift: Monday to Saturday
• Vacancies: 20
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Newaskar Logistics Pvt Ltd.,.