Operation Manager

Start your next role as an Operation Manager with Newcarmobile in Basavanagudi, Bengaluru. Salary is up to ₹30,000/month. The team is filling 2 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Verbal communication, CRM tools, Typing speed, Hindi and English
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Basavanagudi, Bengaluru, Karnataka
• Job type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Working hours: 8:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Newcarmobile today.