Collection Recovery

Newtech Business Solution Private Limited has an opening for a Collection Recovery based in Nangal Raya, Delhi. There are 5 open positions. Salary is up to ₹28,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Verbal communication, Complaint handling, Hindi and English, Typing speed
• No English required
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Pay and perks

The salary for this role is ₹15,000 – ₹28,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Job at a glance

• Work location: Nangal Raya, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Newtech Business Solution Private Limited reviews applications regularly.