Collectionsupervisor

Start your next role as a Collectionsupervisor with Newtech Business Solution Private Limited in Nangal Raya, Delhi. 5 candidates will be hired for this role. The pay goes up to ₹45,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and patient

Salary and benefits

You will be paid ₹30,000 – ₹45,000 per month.

Job at a glance

• Location: Nangal Raya, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Newtech Business Solution Private Limited reviews applications regularly.