Telecaller Collection Executive

Newtech Business Solution Private Limited is looking for a Telecaller Collection Executive to join its team in Nangal Raya Village, Delhi. Salary is up to ₹25,000/month. The team is filling 10 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are customer-first and calm under pressure

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Job details

• Location: Nangal Raya Village, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time

Apply today and take the next step in your career with Newtech Business Solution Private Limited.