Telecaller Collection

NewTech Business Solution Private Limited wants to bring on a Telecaller Collection for its Nangal Raya, Delhi team. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Hindi, English

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Position details

• Work location: Nangal Raya, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to NewTech Business Solution Private Limited. It takes less than a minute.