Payment Collection

A new Payment Collection role is open at Nexa Docs, Janakpuri, Delhi. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Active listening, Verbal communication, CRM tools, Complaint handling
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹20,000 – ₹25,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Janakpuri, Delhi, Delhi
• Shift: 10 AM - 6 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Nexa Docs reviews applications regularly.