International Voice Process Agent

A new International Voice Process Agent role is open at Nexa Five, Marathahalli-Sarjapur Outer Ring Road, Bengaluru. The team is filling 30 vacancies. The pay goes up to ₹32,000/month. Freshers can apply.

Note from the employer

Customer Support: Answer Inbound Calls Or Make Outbound Calls To Solve Customer Questions, Complaints, Or Requests.Global Communication: Speak Clearly In English To Match The Accent And Expectations Of International Callers.Data Updating: Type Notes And Update Customer Details Into The Company Computer System Or Crm During Or After A Call. Type : Outbound, International | Languages : English

Pay and perks

Salary: ₹19,000 – ₹32,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, International and Outbound
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: English
• A patient, calm under pressure attitude

Job at a glance

• Job location: Marathahalli-Sarjapur Outer Ring Road, Bengaluru, Karnataka
• Working hours: 5:30 PM - 6:30 AM | Monday to Friday
• Employment type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Friday
• Vacancies: 30
• Work mode: On-site

Apply today and take the next step in your career with Nexa Five.