Travel Agent

Nexa Global Dmc is looking for a Travel Agent to join its team in Nangloi, Delhi. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Languages : Hindi, English

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• A patient, customer-first attitude

Salary and benefits

You will be paid ₹8,000 – ₹15,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Nangloi, Delhi, Delhi
• Job type: Full time
• Work mode: Office-based
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 12:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Click Apply to send your profile to Nexa Global Dmc. It takes less than a minute.