Telecalling Team Leader

A new Telecalling Team Leader role is open at Nexafin Solutions, Ajmer Road, Jaipur. You can earn up to ₹30,000/month. The team is filling 5 vacancies.

Employer’s description

Lead, Supervise, And Motivate A Team Of Telecallers Handling Loan Products (Personal Loans, Home Loans, Business Loans, Etc.)Allocate Leads And Ensure Timely Follow-Ups To Maximize Conversions Ensure Achievement Of Individual And Team Loan Targets. More Than 2 Years Experience Compulsory. | Type : Sales

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• A polite, customer-first attitude

Roles and responsibilities

As a Telecalling Team Leader, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹15,000 – ₹30,000 per month.

Job at a glance

• Job location: Ajmer Road, Jaipur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 5

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