International Voice Process Agent

Nexgen Bps Private Limited has an opening for an International Voice Process Agent based in Gomti Nagar Extension, Lucknow. 30 candidates will be hired for this role. Salary is up to ₹40,000/month. Freshers can apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English

Salary

Compensation: ₹20,000 – ₹40,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Job at a glance

• Job location: Gomti Nagar Extension, Lucknow, Uttar Pradesh
• Job type: Full time
• Vacancies: 30
• Work type: Work from office
• Timings: 7:00 PM - 4:00 AM | Monday to Saturday
• Interview timings: 5:30- 08:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Nexgen Bps Private Limited reviews applications regularly.