International Voice Process Agent

Looking for an International Voice Process Agent role in Gomti Nagar Extension, Lucknow? Nexgen Bps Pvt. Ltd. is hiring now. Freshers can apply. The team is filling 20 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Handle International Lead Generation Calls To Assist Customers With Financial Services Related To Debts And Settlements. Address Client Queries, Generate Qualified Leads, Maintain Accurate Records, And Follow Up Effectively To Ensure Customer Engagement And Target Achievement. Type : Outbound, International

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International
• Someone customer-first and patient

Key responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Job location: Gomti Nagar Extension, Lucknow, Uttar Pradesh
• Shift: 1:30 PM - 11:30 PM | Monday to Friday
• Interview: 12:00 PM - 8:00 PM | Monday to Friday
• Work type: Work from office
• Openings: 20
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Nexgen Bps Pvt. Ltd..