Team Leader

Start your next role as a Team Leader with Nexgen Financial Service in Sector 2 - Noida, Delhi. Salary is up to ₹30,000/month. There are 2 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Position details

• Work location: Sector 2 - Noida, Delhi, Delhi
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday

Apply today and take the next step in your career with Nexgen Financial Service.