Telecaller

Nexora wants to bring on a Telecaller for its Gorakhpur team. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Typing speed, Verbal communication, Active listening, CRM tools
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Salary

Compensation: ₹10,000 – ₹15,000 per month.

What the job involves

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Gorakhpur, Uttar Pradesh
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Nexora.