Telecaller

Next Gen Business Consultancy wants to bring on a Telecaller for its Thaltej Road, Ahmedabad team. Salary is up to ₹15,000/month. 30 candidates will be hired for this role.

Employer’s description

Make Outbound Calls To Potential Customersexplain Company Services And Offerings Clearlygenerate Leads And Schedule Meetings For The Sales Teammaintain Call Records And Update Data In Crm/Excelfollow Up With Interested Clients . Minimum Qualification: 12Th Pass / Graduategood Communication Skills (Hindi & Basic English)Basic Knowledge Of Ms Excel. Type : Sales, Domestic | Languages : English, Gujarati, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Gujarati, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic
• Languages: English, Gujarati, Hindi
• You are customer-first and calm under pressure

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Quick facts

• Location: Thaltej Road, Ahmedabad, Gujarat
• Work mode: Work from office
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Next Gen Business Consultancy reviews applications regularly.