Telecaller

Next Gen is looking for a Telecaller to join its team in Dilsukhnagar, Hyderabad. There are 30 open positions. Salary is up to ₹25,000/month. Freshers can apply.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

What you get

Compensation: ₹12,000 – ₹25,000 per month.

Candidate profile

• Open to freshers
• Education: Graduate
• Comfortable with CRM tools, Active listening, Hindi and English, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Key responsibilities

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

Job details

• Work location: Dilsukhnagar, Hyderabad, Telangana
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Next Gen.