Telecaller

A new Telecaller role is open at Next Gen, Dilsukhnagar, Hyderabad. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Typing speed, Active listening, CRM tools and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Pay and perks

The salary for this role is ₹13,000 – ₹18,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Dilsukhnagar, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work type: Office-based

Click Apply to send your profile to Next Gen. It takes less than a minute.